Developing Top Talent – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* This program helps supervisors and managers to more capably coach their employees into enhanced performance on the job. It will reinforce the business value of helping employees realize the need to improve their own performance or to change their behaviors in the workplace. As a result of lively […]

Get Tickets $240.00 – $326.00

Leading a Team: Supervisor Series – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

This course is a multi-session course - Tuesdays, September 19, 26, October 3, 10, 17 & 24 Transitioning from an individual contributor to a supervisor of people comes with a unique set of challenges. The Leading a Team: Supervisor Series develops the necessary capabilities to make this transition a success. This program focuses on growing […]

Get Tickets $510.00 – $704.00

Making a Successful Transition to Supervisor – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of Leading a Team: Supervisor Series* Transitioning from an individual contributor to a supervisor of people comes with a unique set of challenges. Moving from a peer to a leader, a friend to a manager, a colleague to a supervisor means establishing new boundaries and broadening your scope of impact. This course will walk […]

Get Tickets $240.00 – $326.00

Retain Talent Through Culture – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* Culture takes on many forms and focus’ on many areas within an organization. Culture is also created from the top down. Leadership knowingly, or unknowingly, creates the creates the culture of their team, their department, and their organization. This program focuses on all the elements of corporate culture […]

Get Tickets $240.00 – $326.00

Behavioral Interviewing Techniques

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

Interviewing and selection mistakes are costly: increased turnover, lower productivity, morale problems, unemployment and litigation. These problems are caused or exacerbated by well-intended individuals who have not been formally trained in proper selection techniques. Learning Objectives: Introduce the “behavioral” interviewing technique Analyze the job for critical success factors Develop better behavioral questions to uncover those […]

Get Tickets $240.00 – $306.00

Leveraging Your Management Style – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of Leading a Team: Supervisor Series* Participants deepen their understanding of themselves, their direct reports, and their own managers using the DiSC® model while learning how their management style influences their approach to decision-making, time management, and problem solving. Participants walk away with concrete strategies to help them adapt to the styles of their […]

Get Tickets $312.00 – $398.00

Navigating the Corporate Landscape – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* Organizations are complex and both policy, procedure, and people dynamics all play a role in company operations. As a leader within an organization, it is important to understand the ins and outs of your organization and how to utilize this information for your success as well as the […]

Get Tickets $240.00 – $326.00

Exceptional Customer Service

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

Customer service is truly a lost art form. Since few of us have products/services, technology, pricing, etc. different from our competition, the one way left to differentiate ourselves from them is to provide better service. Exceptional customer service is 90% attitude and 10% technique. Participants walk away with the skills to excel at both. Learning […]

Get Tickets $240.00 – $306.00

T.E.A.M. Work – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of Leading a Team: Supervisor Series* In business today organizations are facing a climate of accelerating changes. One of the key ingredients in surviving and prospering in this climate is teamwork. This highly interaction program examines the 4 key influences on T.E.A.M. in the workplace today, Trust, Engagement, Accountability and Mission focus.  Participants will […]

Get Tickets $240.00 – $326.00

Emerging Leaders Series – Cincinnati

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

This course is a multi session course - Thursdays, October 5, 12, 19 & 26 Whether you are aspiring toward leadership or running a company there are universal capabilities needed to be successful at all levels. The “Foundations of Leadership” series focuses on developing the knowledge and skills needed in these universal areas of Emotional […]

Get Tickets $450.00 – $620.00

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