Leading Through Service

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

Servant leadership is a philosophy that involves focusing on others (i.e. your employees), and focus on their success, which in turn build better professional relationships that can benefit both manager and employee.  Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time. Learning […]

Get Tickets $195.00 – $263.00

Interpersonal Skills Development Series

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

This multi-session program - Thursdays, April 27, May 4, 11 & 18 Session 1: DiSC Dimensions of Behavior Learn about the tendencies of your natural behavioral style, how it might "rub" other styles the wrong way and what to do about it if is does. Self-assessment to be completed prior to attendance. Learning Objectives: Develop […]

Get Tickets $415.00 – $551.00

Discipline and Discharge for Managers and Supervisors

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

Ending the employment relationship is not easy for most managers. Discharge is a huge area for employment litigation, with more and more regulations eroding the concept of “employment at will”. Managers will learn certain precautions they can take to make sure they discharge legally and ethically. In this program, we will also discuss the importance […]

Get Tickets $195.00 – $243.00

Advanced Level Leadership Series

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

This course is a multi session course - Thursdays, May 18, 25, June 1, 8, 15 & 22 Leading a department comes with its own unique set of necessary capabilities for success. This leadership series focuses on growing your capabilities in the areas of Strategic Mindset, Financial Acumen, Building Top Talent Teams, Driving Results, Organizational […]

Get Tickets $625.00 – $865.00

Leading with a Strategic Mindset

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* Grow your impact as a leader through a process of Vision, Alignment and Execution. Leveraging your individual Everything DiSC Work of Leaders profile; included at a $120 value; we will create an actionable path toward developing your strategic mindset as a leader. Before the course you will receive […]

Get Tickets $360.00 – $494.00

Exceptional Customer Service

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

Customer service is truly a lost art form. Since few of us have products/services, technology, pricing, etc. different from our competition, the one way left to differentiate ourselves from them is to provide better service. Exceptional customer service is 90% attitude and 10% technique. Participants walk away with the skills to excel at both. Learning […]

Get Tickets $240.00 – $306.00

Finance for Non-Finance Managers

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* Corporate finances are complex and tricky to work through. Often the need to navigate within corporate financials becomes part of a larger leadership role that we may be underprepared for. This course focuses on driving understanding of how various corporate financial structures work and how to be successful […]

Get Tickets $240.00 – $326.00

MBA In A Day

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* Build your business acumen through this 6 hour course. Business’ have many structures, departments, and functions that are critical to overall operations. Knowledge of this information is crucial to being effective in leading your organization within the larger scope of your company. Learning Objectives: Understand the various functions […]

Get Tickets $240.00 – $326.00

Developing Top Talent

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

*Part of the Advanced Level Leadership Series* This program helps supervisors and managers to more capably coach their employees into enhanced performance on the job. It will reinforce the business value of helping employees realize the need to improve their own performance or to change their behaviors in the workplace. As a result of lively […]

Get Tickets $240.00 – $326.00

Behavioral Interviewing Techniques

ERA Cincinnati 1200 Edison Drive, Cincinnati, OH

Interviewing and selection mistakes are costly: increased turnover, lower productivity, morale problems, unemployment and litigation. These problems are caused or exacerbated by well-intended individuals who have not been formally trained in proper selection techniques. Learning Objectives: Introduce the “behavioral” interviewing technique Analyze the job for critical success factors Develop better behavioral questions to uncover those […]

Get Tickets $240.00 – $306.00

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