This program is designed for those front-line employees and supervisors who are tasked with training new employees or re-training existing employees. It highlights the importance of properly structured training, how adults learn best and a four-step method of teaching a process, procedure or how to operate a tool or a piece of equipment.

Learning Objectives:

• Recognize business implications and importance of effective training
• Identify the four stages of learning, three distinct learning styles and how this impacts adult learners
• Discover the Ten Commandments for effective training and learning
• Apply the four step method of skill training using Job Instruction Training (J.I.T.)
• Identify relevant key points that should be shared with all trainees
• Break down barriers to effective communications in training
• Master the ability to give useful feedback to ensure trainee success

Who Should Attend:

Group leaders, supervisors and anyone who does skill-training on the job. (Non-GL series participants)

SHRM-CP/SCP PDCs: 6.5