Interviewing and selection mistakes are costly: increased turnover, lower productivity, morale problems, unemployment and litigation. These problems are caused or exacerbated by well-intended individuals who have not been formally trained in proper selection techniques.

Learning Objectives:

• Introduce the “behavioral” interviewing technique
• Analyze the job for critical success factors
• Develop better behavioral questions to uncover those critical success factors and improve efficiency
• Avoid asking questions that are illegal or potentially lead to discrimination charges
• Read applications/resumes with a critical eye, identifying red flags
• Consider the challenges in remote interviewing
• Determine if panel interviewing would work for you

SHRM-CP/SCP PDCs: 5.5

Cancellation Policy:

A full refund or training credit will be given with 48 hours (or more) notice of cancellation. No-shows or cancellations less than 48 hours will be charged.  Substitutions may be made at any time